Here are some common questions & answers. To give best customer experience, your feedback strongly encourage.

FAQ's

A. We typically deliver orders within 3 to 7 business days within the USA.

A. At the moment, we only ship within the USA.

A. Once your order is dispatched, you will receive a confirmation email containing tracking information. You can use this information to track your order’s delivery status.

A. We offer standard shipping for all orders within the USA.

A. Unfortunately, once an order has been placed, we are unable to make changes to the shipping address. Please ensure that you provide the correct shipping address at the time of purchase.

A. If your order is delayed beyond the expected delivery time frame, please contact our customer support team at jasmine4med@yahoo.com. We will investigate the issue and provide you with an update as soon as possible.

A. Currently, we only offer standard shipping for all orders.

A. Some products may have shipping restrictions due to legal or regulatory requirements. Please refer to the product description for any applicable restrictions.

A. If your order arrives damaged or defective, please contact our customer support team immediately with photos of the damaged or defective items. We will work to resolve the issue promptly.

A. Due to the nature of the products we sell, we are unable to accept returns or exchanges for hygiene and safety reasons. However, if you have any concerns about your order, please contact our customer support team, and we will do our best to assist you.

A. Yes, it is safe to order medicine online from reputable sources like ours. We adhere to strict quality and safety standards to ensure that all products meet regulatory requirements and are safe for use.

A. Our products are sourced from reputable manufacturers and suppliers who adhere to FDA regulations. While not all products may be FDA-approved, they are carefully selected to meet quality and safety standards.

A. We strive to process orders quickly; therefore, we cannot guarantee cancellation once an order has been placed. However, if you need to cancel your order, please contact our customer support team as soon as possible, and we will do our best to accommodate your request.

A. For inquiries about bulk orders and discounts, please contact our sales team at jasmine4med@yahoo.com. We will be happy to assist you with your request.

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